Zero1 Customer Feedback Survey

Tell us what you think — it only takes a few minutes!

Last updated 10 April 2025

3. What ID do you hold?

Citizen or Permanent Resident (NRIC, 11B) Foreigner Working or Residing in Singapore (EP, S-Pass, PEP, EntrePass, Work Permit, Work Holiday Pass) Family of Pass Holder (DP, LTVP) Foreign Student (Student Pass)

4. Which Zero1 mobile plan are you using?

5. How long have you been with Zero1?

6. How did you learn about Zero1?

Friends/Family Social Media (FB/IG/LinkedIn) Roadshows Other…

7. Why did you choose Zero1 over other telcos?

8. What do you love the most about your Zero1 mobile plan?

9. What do you love the most about Zero1 services?

10. Is there anything you think we could improve?

11. Can we reach out to you again if we have more questions about your experience with us?

Yes, I'm happy to provide more feedback. No, please do not contact me about my experience.

12. Would you be open to having your feedback featured in an article or marketing content?

Yes, I'm happy to be quoted or contacted. Yes, but only anonymously. No, please keep my responses private.

Before you submit

Your responses will be kept confidential and used solely for internal purposes. In line with the Personal Data Protection Act (PDPA), your personal information will not be shared with third parties without your consent.
Some responses may be featured in public content, such as marketing materials, testimonials, or articles. We will always ask for your permission before publishing any quotes or identifying information.
By submitting this survey, you agree to the collection and use of your responses for research, service improvement, and possible feature opportunities.

Having issues?

We are happy to help, just message us on Facebook or send us an email at yes@zero1.sg should you encounter any challenges.

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Zero1 Customer Feedback Survey

Tell us what you think — it only takes a few minutes!

Hi there!

Before you submit

Having issues?

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