A guide on
How to upgrade your Starter Plan
Page last updated 31 Mar 2023
Upgrade your Starter plan to get more of the best of Zero1!
You’ve had a taste of Zero1’s services – from unlimited data to powerful data coverage – and you’re now ready to take the next step in your #ZeroLimits journey. Upgrade your Zero1 Starter plan today and get more data, more talk-time minutes, more SMS, and even 5G speeds when you follow this handy guide!
Upgrade your Starter Plan with the mobile app
1. Launch the Zero1 Mobile App and login to your account
- Login with your Zero1 mobile number and verify your login with a one-time password, or
- Use your registered email address and password to login
2. Select "Others" followed by "My Service Management"
3. Select “Change Plan Now”, choose your new plan and select "Confirm"
- A request confirmation email will be sent to you, followed by another email with your new plan details.
- Please respond to the email with your new plan details to confirm your request to upgrade.
- Once we’ve received your confirmation, your new plan will be activated in 5 to 7 business days and you will be notified via email.
- Until then, you may check its activation status via your Zero1 account.
4. Enjoy the best Zero1 has to offer!
With more data on Singapore’s most powerful network, you can now go out and make more memories without worrying every worrying of data limits!
Get to enjoy our current mobile plan promotions
| Mobile plan | Monthly total data | Base data | Add-on data for 12-months | 1 GB data roaming* monthly for 12-months |
|---|---|---|---|---|
| 60u 5G | 120 GB | 60 GB | 60 GB | Yes |
| 50u | 100 GB | 50 GB | 50 GB | Yes |
| Classic | 22 GB | 12 GB | 10 GB | No |
*The 1GB data roaming are for Malaysia, Indonesia or Thailand only. Roaming services are not applicable to foreigners at the moment.
Terms & Conditions
- Plan upgrade is only applicable if your account is not suspended or blacklisted, and there is no outstanding balance
- There will be no change to your billing cycle. Your bill will be pro-rated accordingly based on the date when your plan is successfully upgraded
- Mobile plans are subjected to their respective terms & conditions
- Zero1 reserve the rights to amend the terms & conditions of the contest, do check back on this page for the latest updates
Still having issues?
We are happy to help, just message us on Facebook or send us an email at yes@zero1.sg should you encounter any challenges.
More information
Zero1 develops life solutions by making it #AllAboutYou, ensuring that you receive #OnlyTheBest of what we can offer so you may live your life with #ZeroLimits.
Zero1 is a licensed Mobile Virtual Network Operator (MVNO) that provides a number of mobile plans with unlimited data. Do check out our other offerings on the Zero1 website today.